Support

Support

We're here to help.

Email support

Have a question, found a bug, or need help with your account? Email us and we'll get back to you.

Email support

[email protected]

Help inside the app

Tap the profile icon at the top of the app to open your account. Under Support:

  • Contact support

    Chat with our team. We reply within one business day.

  • Help center

    Answers to the most common questions, from signing in to logging a meal.

Legal

Frequently asked questions

Is FitRay free?

FitRay is free to download and use, paid for by advertising. Logging and the whole library are free — none of the 2,000+ exercises and none of the 4,000+ foods sits behind a paywall. The optional Pro tier removes the ads and adds depth: chart history beyond 30 days, protein, carbs, fat, sugar and fibre charts, unlimited plans and PDF export.

How many exercises does FitRay have?

FitRay has more than 2,000 exercises, filed under 15 body parts, 30+ muscles, 30+ equipment types, 8 training types and 3 difficulty levels, and every one of them carries its own common mistakes and its own three questions and answers.

Do I need a gym?

No — more than 700 FitRay exercises need no equipment at all, which is enough for a full programme with nothing but floor space.

Which languages are supported?

FitRay is available in English, German, French, Arabic and Persian, and each language carries the whole catalogue rather than the interface alone: all 2,000+ exercises, all 4,000+ foods, every muscle name and every equipment name.

How do I delete my account?

You can delete your FitRay account and its data yourself from inside the app, under Account → Delete account, and the public page at fitray.app/account-deletion sets out what is removed, what is kept and how long it takes. A deleted account is hidden at once and kept for 180 days, so signing in again restores it; after that it is deleted for good.

Ready to start your journey?

FitRay is free and ad-supported, and all 2,000+ exercises and 4,000+ foods are in the free tier.